Cruise Policy
Booking Policy
TripADeal reserves the right to modify, change, extend, or withdraw published cruise terms such as cruise line selection and/or scheduling with respect to the travel offer at any time due to changes beyond our control.
For example, this may mean cruises may depart or dock slightly earlier or later than the listed cruise itinerary, involve a change in published itinerary, or involve a substitute cabin or cruise line. Cabin category selection, cabin upgrades, and any other cruise-related requests are strictly subject to availability and are not guaranteed. Cabins are allotted on a run of ship basis and some cabins will have obstructed views.
Cruise itineraries and cabins are confirmed and booked in accordance with the cruise operator’s terms and port regulations. Such terms may relate to online and/or at the port or onboard passenger check-in, baggage tagging procedures, and/or disembarkation procedures.
Cruise Membership and Loyalty Discounts
Travellers booked via TripADeal will not be entitled to receive any cruise line customer loyalty discounts. Similar to airline frequent flyer programs, this is outside of the TripADeal booking process. However, customers may contact the cruise line direct upon receiving their TripADeal travel documents to request any membership benefits they are entitled to. TripADeal accepts no responsibility for any matters regarding cruise line loyalty or members benefits.
Supply of Cruise Information and Documentation
Each cruise line operates differently with the type of documentation that they supply and how to obtain it. You will receive instructions on how to complete your online check-in and obtain any relevant documentation as part of your TripADeal travel documentation, sent approximately 4-6 weeks prior to departure.
Terms and Conditions of Sailing
In addition to our Terms and Conditions, whilst onboard any cruising vessel, all travellers are additionally bound by the local laws and Cruiseline’s Specific Terms and Conditions of carriage. TripADeal accepts no liability for any breach of these onboard regulations.
Furthermore, legal drinking age limits and currency used onboard may be specific to the ships origin and/or the destination you are travelling within.
Health and Insurance
It is important to be aware of your travel insurance and/or health providers limitations to ensure you have the correct level of cover whilst cruising. It is highly recommended to ensure your insurance policy covers you for a suitable level of accidental injury, hospitalisation abroad, and medical evacuation at sea.
A Comprehensive Insurance policy is often a mandatory requirement for some cruise lines.
It’s important to note that neither TripADeal nor the Australian New Zealand Government will pay for your medical expenses whilst overseas or for any medical evacuation costs.
We ask travellers who embark from, dock at or disembark into any Australian Port, to check smartraveller.gov.au - cruise information to ensure you understand any Medicare coverage for your journey.
We ask travellers to check www.safetravel.govt.nz to ensure you understand any health-related coverage for your journey.
You must be a Qantas Frequent Flyer member to earn points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program terms and conditions.
To earn Qantas Points with Qantas Tours, Members will be required to provide a valid Frequent Flyer number and last name at checkout. Only the lead traveller, the primary contact for the booking, will earn 3 Qantas Points per AU$1 spent (including GST) on eligible holiday packages. Qantas Points will not be earned and cannot be redeemed on any amounts payable directly to the hotel. Conditions apply. Qantas Points will be credited to a member's account up to 8 weeks after tour completion. Qantas Points will not be earned on cancelled bookings.
In addition to the 3 Qantas Points per AU$1 spent, each Frequent Flyer member who enters their Qantas Frequent Flyer number into the booking will also earn Status Credits and Qantas Points on the flight component of the package. The amount you earn depends on your flights, the operating airline, fare class and member status. Find out how many Qantas Points you could earn on your next Qantas Tours flights with our online Points Calculator. Terms and conditions apply.
Points Plus Pay allows you to choose the number of Qantas Points you redeem above the minimum level of 4,000 and pay for the remainder of the booking value with an accepted payment method. TripADeal booking terms and conditions apply.
Available from 10:00AM AEDT Fri 28 March 2025 - 11:59PM AEST Thur 10 April 2025 (Promotional Period). During the Promotional Period, book a travel deal listed on tours.qantas.comthat is priced at a minimum of $2499 (cash spend) and receive a $250 promotional voucher to be used towards a future travel booking. The voucher is not valid for use on Non-Exclusive Hotel Packages, Cruise Only, Experiences, Vouchers, or any optional extras/supplements/surcharges associated with a travel deal. You must be subscribed to the TripADeal newsletter to receive your voucher via email. A voucher code will be issued once the passenger information form has been completed. If you are not subscribed to the TripADeal newsletter, your voucher can be accessed in your profiler. Voucher will remain valid for six months from date of issue. All offers and bookings are subject to TripADeal Terms and Conditions, Offer may be revoked at any time at TripADeal’s discretion.
During the promotional period or until sold out customers will save up to $250 per person on select Qantas Tours as outlined below. Promotional period 9:00am Wed 22 Jan - 11:59pm Fri 31 Jan 2025 (AEDT).
Selected deals:
- 4822 - 2 for 1 Warriors of China was $2,999, now $2,799, save $200 for two people. [Promotional period 9:00am Wed 22 Jan - 11:59pm Thur 27 Feb 2025 (AEDT)]
- 5609 - 5 Star China & Yangtze Cruise was $2,999, now $2,799, save $200 per person. [Promotional period 9:00am Wed 22 Jan - 11:59pm Thur 27 Feb 2025 (AEDT)]
- 5043 - Natural Wonders of China was $1,999, now $1,799, save $200 per person
- 5633 - Treasures of China’s Silk Road was $3,499, now $3,299, save $200 per person
- 5398 - Ultimate China was $3,999, now $3,749, save $250 per person
Price surcharges may apply to customer selections including, but not limited to, upgrades, high season dates, other departure cities, optional activities, premium airlines, Arrive Early/Stay Behind options or Stopover Packages. All prices and associated offers are subject to deal and date availability and can be withdrawn or varied without notice.
All bookings will be bound by the Terms and Conditions and Important Information of the selected deal. The redemption of the offer is required at the time of booking. Payment is required in full at time of booking, or completed over a payment schedule if paying in instalments. The offer will automatically be applied at the time of purchase.
These offers are not valid for use on associated services, concierge flight tickets, travel visas, or travel insurance. The offers can be used in conjunction with Qantas points, Gift Certificates and Vouchers. You must be a Qantas Frequent Flyer member to earn and use points. The offers are non-refundable, non-redeemable for cash, and cannot be used with any other offer or promotional voucher. Offers exclude credit card surcharges.
To redeem this offer, contact the Qantas Tours Sales and Service centre or book online at tours.qantas.com.
Terms and conditions are subject to change at any time and without notice.